Royal Primary Care Brooklyn

65 Mansfield Road, Heanor, Derbyshire, DE75 7AL

Current time is 07:47 - Sorry, we're closed


Telephone: 01773 712552

Out of Hours: 111

Latest News (click title to open):



Repeat Prescriptions may be ordered using the ‘tear-off’ slip from your last prescription. You can hand this in at reception, post or fax it to the practice, or alternatively use the local pharmacy prescription ordering service.

You can also order your prescriptions on-line via the link at the top of this page if this is more convenient, please ask at Reception if you would like any help to register for this service.

Please call in at reception (with valid ID) to register for our online services and obtain your new login and password. You will not be able to use the online services until you have done this.

Telephone requests will only be accepted from those patients who are genuinely housebound (please phone after 11.00am for routine requests).

We require at least 72 hours notice to prepare repeats, so please think ahead when you are getting low.


Prescriptions may be collected at the surgery, returned by post (a S.A E. is required), or they may be collected at a local pharmacy specified by you.

Some pharmacies do not collect prescriptions from the surgery every day, so please ensure they know to expect your prescription.

Medication Reviews

Occasionally you may notice that an item has run out of repeats. If you have not been seen recently (usually within a year) you may be required to attend the surgery for a review of your medication. No patient, however, will be left without necessary medication, and a small amount may be issued until you can be seen by a doctor.

If you are using our online service please note you can order any of your repeat items unless you are due for a medication review. If you need to order an item that is not on repeat, please contact the surgery directly; do not send the request as a note through the online service.

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information please click here

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.15
  • 12-month prepayment certificate (PPC): £105.90
  • 3-month PPC: £29.65

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Opening Times

  • Monday
    08:00 until 18:30
  • Tuesday
    08:00 until 18:30
  • Wednesday
    08:00 until 18:30
  • Thursday
    08:00 until 18:30
  • Friday
    08:00 until 18:30
  • Saturday
  • Sunday