Monday-Friday – 18:30 to 19:15 (Extended Hours service)
The Extended Hours service is for pre-booked routine appointments only, and is NOT for Emergency or Walk-in patients.
When We Are Closed
At all times telephone 01773 712552.
During the time the surgery is open, the receptionist will ensure that any emergency calls are put through to the doctor on-call immediately.
The provision of an evening and weekend Out-of-Hours service is the responsibility of Southern Derbyshire Clinical Commissioning Group, and this service is provided by Derbyshire Healthcare United. This service is sometimes very busy as it covers the population of Derby City and its surrounding areas, so please use this service with discretion.
Please telephone 01773 712552 for evening and weekend calls, and your call will be automatically diverted to the out-of-hours service.
NHS 111 Service
In the case of urgent need when the practice is closed you can call NHS '111' service to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Throughout the year the practice has specific afternoons set aside for staff training. These training sessions are important and allow every member of the practice team to update their skills and knowledge by having protected learning time.
During these training sessions the practice will be closed and notices are displayed in the practice to inform our patients when these are taking place.
As always, if you need to contact the emergency doctor during this time, please telephone the practice on 01773 712552 and your call will be diverted to the Out-of-hours service. Alternatively you can contact NHS 111 for medical advice during these times.