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Welcome to Royal Primary Care

Royal Primary Care comprises one site in Heanor – Brooklyn as well as six sites in Chesterfield – Grangewood, Inkersall, Staveley, Ashgate, Whittington and Holme Hall and two in Clay Cross – Clay Cross and Grassmoor.

This is the website for Royal Primary Care Brooklyn, the website for Royal Primary Chesterfield can be found here and the website for Royal Primary Care Clay Cross can be found here.

We provide primary care services for around 5000 patients.

Royal Primary Care Chesterfield, Clay Cross and Brooklyn are part of Chesterfield Royal Hospital NHS Foundation Trust. We operate as the Division of Primary Care alongside the other Trust Divisions: Clinical Specialist Services, Medicine and Emergency Care, Surgical Specialities and Women and Childrens.

The Royal Primary Care Team

In order to provide the best service in a challenging time for the NHS we have a mix of health care professionals that make up our Primary Care Team.

Care Navigators – our call handlers and receptionists are trained to help navigate you to the most appropriate member of our health care team, its not always the Doctor you need to see! ALL of our staff abide by the same professional and confidentiality standards. They will ask you details about the reason you are requesting an appointment.

Our Practice Nursing Team is able to deal with a wide variety of issues including long-term health conditions such as diabetes and COPD, cervical screening (smears), contraception and travel health clinics.

Our Advanced Nurse Practitioners are a key part of the clinical team and take part in the “duty” or “on call” role, do home visits and nursing home ward rounds. ANPs are experienced nurses who have undertaken extensive further training in order to be able to manage a wide variety of clinical problems. We have great confidence in our ANPs and they are able to deal with many medical problems.

GPs – Our GPs form the core of the Primary Care Team. Many of our GPs have special clinical interests, however all are able to manage general medical and health problems.

Our Strategy

Our Vision

Brooklyn DNA

October Appointment Data

Across all of our 9 Royal Primary Care sites in october 2023 we offered 26,046 appointments, sadly 1983 were appointments that were booked and then missed. 1983 appointments adds up to £59,490.00 loss to the NHS.
 
Please note this month's figures are higher than usual due to Flu and Covid clinics being held across the organisation
 
We appreciate that sometimes plans and commitments change and you may no longer need or aren't able to attend an appointment, but it's really important that you let us know so that appointment can be offered to other patients.
 
You can cancel your appointment by:
 
  • Replying to your appointment text message reminder
  • Using Online Services such as Airmid, SystmOnline or the NHS app
  • Telephoning the surgery and using our dedicated cancellation voicemail facility

Royal Primary Care Brooklyn Medical Centre was inspected by the CQC in April 2016. This was a comprehensive inspection covering all aspects of the service provided by RPC.

Royal Primary Care Brooklyn has been rated overall as GOOD.

 

People’s experiences of care are vital to our inspections – have your say here www.cqc.org.uk/tellus

CQC poster