Royal Primary Care Brooklyn

65 Mansfield Road, Heanor, Derbyshire, DE75 7AL

Current time is 09:19 - We're open

NHS

Telephone: 01773 712552

Out of Hours: 111

Latest News (click title to open):

Coronavirus

Coronavirus

Posted on January 29th, 2021

Update to Social Distancing Guidelines

Despite social distancing restrictions and guidelines changing recently, measures will remain unchanged in healthcare settings, including your GP practice. Please continue to help us to help you by wearing a face covering when entering our buildings, washing your hands using the facilities provided and maintaining social distancing.

Restrictions remain inside all our premises and you still need to wear a mask, wash your hands and follow social distancing. Our practice has put in place comprehensive measures for staff and patients for the wearing of face masks and face coverings whilst at our surgery. All patients and visitors should continue to wear a face covering on entrance to our buildings and throughout the duration of their visit.

The face coverings can be a scarf, homemade face mask or one that has been purchased. The measures continue to be an important part, alongside social distancing, of reducing the spread of Covid-19 and to keep our patients and communities safe.

We understand that it can be frustrating, but we do know that when patients come to see us they are often sick and vulnerable, so we feel it would be wrong to not take these small precautions that can protect people.

 

 

 

 

 

Health services are currently under significant pressure. This is no different in general practice, and recently this has been increased as a number of our team are having to self-isolate in line with government guidance either because they have been in contact with someone confirmed as having Covid-19, or because they have confirmed infection themselves. At times, this is affecting a significant number of our staff. This means that we may take a little longer than normal to answer the phone, and you may need to wait a little longer to see one of the team for an appointment.

Please be patient and courteous when dealing with our staff. We have had some patients being unkind and our staff are working very hard to meet everyone’s needs. You might not realise but we’ve treated many more patients in recent months than we have treated in previous years, and continue to see as many people as possible each day. We are here for you and will continue to be so.

Attending a face-to-face appointment

If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. If you have a disability or condition which means you cannot wear a face covering or communicating with someone who is wearing personal protective equipment or face mask, or you need to make any other adjustments before your appointment, please let the surgery know ahead of your arrival.

COVID-19 Vaccination programme 

The NHS is currently vaccinating ALL those people who experts have agreed will benefit from it the most. A vaccination programme of this size and scale is a big challenge for us all. Please be assured that everyone who needs the vaccine is being invited. The NHS will be in touch with you when it is your turn to be vaccinated and we will send reminders to those who do not respond. Please respond to your invite when it is your turn. However, please don’t call us before you are invited.

In the meantime, you can get information about the COVID-19 Vaccination online at www.nhs.uk/covidvaccination

Our staff are working extremely hard to provide services and care and we would like to thank our patients for your continued support.

 

 

 

 

Opening Times

  • Monday
    08:00 until 18:30
  • Tuesday
    08:00 until 18:30
  • Wednesday
    08:00 until 18:30
  • Thursday
    08:00 until 18:30
  • Friday
    08:00 until 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED