Welcome to the Brooklyn Medical Practice Newsletter.
We aim to publish the newsletter at least twice each year as another way of keeping our patients informed of what is happening within the practice. We hope that you find this newsletter interesting and would welcome any ideas for future topics you would like to see included.
New Telephone System
We updated our telephone system in May this year. The new system is helping us to manage the volume of calls we receive more efficiently, and also give our patients the choice to speak directly to the appropriate member of staff for their query. Further information is available in the practice and also on the leaflets below, as well as being provided over the telephone when patients call into the practice. There will be NO CHANGE to the main contact number which will remain the same as 01773 712552.
New Computer System
We updated our clinical computer system in June and appreciated this meant some disruption during this time for both patients and staff. We would like to say thank you for your patience and co-operation during this change-over period, and we hope that you will find things are running smoothly again.
As with any new system there are teething problems and we have had a few minor technical issues but these have been easily resolved by our IT technicians, and we apologise for any inconvenience this may have caused.
On-line Services - those patients previously using our on-line services will be contacted with information on how to re-register for the new service which connects to our new clinical system. Additional information is already posted on our website for any patients wishing to register for on-line services, which enable patients to access on-line ordering for prescriptions, booking appointments and access to medical records.
Extended Access Services
We are pleased to announce that Brooklyn Medical Practice is now part of Amber Valley Health Limited (AVH) along with the following practices:
Crich Medical Practice, Ivy Grove Surgery, Kelvingrove Medical Centre, Jessop Medical Practice, Parkside Surgery, The Park Surgery, Somercotes Medical Centre and in collaboration with Ripley Medical Centre.
We aim to improve the service and access to GPs for our patients and from Saturday 1st September 2018 AVH will be offering extended appointments, late evening and Saturday and Sunday mornings.
Amber Valley Health